FAQS Technology & Security
RHB TradeSmart ensures a secured environment for data transmission with proven encryption technology using Secure Socket Layer (SSL), Firewall, PIN, user authentication and 128 bit encryption. In addition, monies and shares with RHB Investment Bank can only be paid or transferred to the account of the beneficial owner and are thus secured.
It is advisable not to share your PIN (Personal Identification Number) and Password with anyone else. If you forget your PIN, please Contact Us.
For RHB TradeSmart web, any latest version of web browser is sufficient while it is advisable for Internet Explorer users to update your browser version to IE11 and above. If you are unable to update your Internet Explorer, please download the latest Google Chrome browser here.
For RHB TradeSmart Desktop App, the recommended specifications are Windows XP and above, Java 1.7.0 and above, screen resolution of at least 1024 x 768, Processing speed of 1.6GHz and above and Memory of 2 Gigabyte and above.
You can place your orders through your Dealer or Remisier.